Key Responsibilities 

Document Preparation & Management 

- Send shipment notifications and pre-alerts to customers. 

- Draft and process Bills of Lading (B/L) directly on shipping line systems or submit Shipping Instructions (SI) to freight forwarders. 

- Coordinate with inspection agencies to arrange certificates and surveying for each shipment. 

- Prepare and complete the full export documentation set including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, inspection certificates, and other required documents. 

- Review import documents and process payments to suppliers. 

- Archive and maintain organized records of all export-import documentation. 

Payments & Cost Tracking 

- Review debit notes and process local charges payable to shipping lines, forwarders, and inspection agencies. 

- Monitor customer payment schedules and vessel sailing schedules. 

Communication & Coordination 

- Communicate directly with customers, shipping lines, inspection bodies, and relevant authorities via email and phone. 

- Respond to queries and document discrepancies in a timely and professional manner. 

- Coordinate internally with the Operations and Sales teams to ensure documentation aligns with shipment timelines and contract terms. 

Reporting 

- Report work progress to the department head on a regular basis. 

- Prepare and submit weekly reports on documentation status and outstanding tasks. 

- Take on additional tasks as assigned by management. 

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What We‘re Looking For 

Qualifications 

- Bachelor‘s degree in Foreign Trade, International Business, Economics, or a related field. 

- At least 1 year of hands-on experience in export-import documentation. 

- Solid understanding of trade documents, with particular emphasis on Bills of Lading and the full export documentation set. 

- Working proficiency in English — reading trade documents, writing professional emails, and communicating with overseas partners by phone. 

- Comfortable working with software systems; experience with shipping line portals or trade management tools is a plus. 

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What We Offer 

- Competitive salary (commensurate with experience) 

- Free daily lunch and café access at our in-house restaurant, Rose — a comfortable and premium dining space for all staff 

- Holiday and Tet bonuses in accordance with company policy 

- Full statutory social, health, and unemployment insurance (BHXH, BHYT, BHTN) 

- 24/7 personal accident insurance 

- Premium healthcare insurance 

- Training and professional development opportunities 

- A dynamic, international working environment with real ownership and growth potential  

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Work Location 

238 Vo Van Kiet, Cau Ong Lanh Ward, District 1, Ho Chi Minh City